"Customer is the king. Customer is always right. Customer is important. Every customer counts." Blah. Blah. Blah. are what we always hear from everyone!
There is no organization that does not value their customers as they are the ones driving the entire business. It's a fact that every customer is important and many customers genuinely express their inconvenience. On the contrary, there is a whole new category of customers who choose to pick up the sword of social media platforms to ambush the budding startups.
Having a few years of experience working with startups, my personal experience compels me to write this blog in support of such firms who get to deal with a lot of crap like that. It is sad to have witnessed that a customer is called a king for a purpose which is surely not being fulfilled in today's date.
None of the customers possess the traits that a judicious king would possess in order to rule over his kingdom. Now days, despite having the choice of plethora of kingdoms, a customer opts to beat around the bush and only criticize.
This is just one example that I am quoting and you might wanna trust me that there are many like this one. While selling your items online, one is literally selling unwanted items and looks for some value in order to upgrade to a better technology.
Now you need to understand that one has to be honest enough to provide the exact details of their items in order to get a better price. I have witnessed the sheer stupidity of customers who do not understand the importance of a display in a smartphone. For a startup, getting the dead pixels or a broken screen fixed can cost a lot whereas a customer may treat that as "just a scratch".
In such a scenario, the customer is making a fool of himself and the poor startup who still tries to negotiate and requote the price to the customer and still offers a price in four digits only gets belted "shamelessly" on each and every social media platform.
It is not a good sight to have on any given day when an employee (also a customer within) logs on to his or her panel to see such stupidity. What may seem as a grievance to the entire world may actually result in being just a sheer stupidity.
"Cos what you see may not be the entire truth but only your perception".
P.S. - Be a responsible customer. Always read the terms & conditions before you write a negative review for a firm, whether established or a startup. Last but not the least, get away with the "chalta-hai attitude."
"Views are my own" - Issued in public interest - "Fun-hith mein jaari"
Sharing my personal experience and looking forward to explore more options! Thanks!
The all new Cashify App (https://play.google.com/cashify) is quite amazing. Caught my attention during the recent buzz about their exchange programmes. I had a Samsung Galaxy Grand Duos which is more than two years old and I was looking for a right platform to sell it for the best price. I tried downloading the app which is only available for Android OS as of now and might be available for iOS soon I guess. Frankly speaking, I was quite amazed with what it does. Introduced by ReGlobe - a firm that buys old and used gadgets through their buyer network, Cashify is an all star that offers convenient, secure, fast & easy way of selling old gadgets. You get a price quote within a fraction of seconds once Cashify finishes to diagnose the mobile automatically. It's your mobile's personal doctor and tops the charts of my favourites' list. I got INR 4200 for my phone which was higher than what the other portals were offering! Also a free pick up of phone in addition. It's a must try! I am sure everyone will enjoy the steps that are included in the self-diagnosis process! Views are my own! Thanks!
You can use this category to list any old gadgets that you want to sell, from phones to computer components to video game consoles.or anything else. If you are trying to buy something specific then you can post that here too - just mark it clearly in your post.
Do not use this space to post links to e-commerce websites, or to try and resell new products. Such posts will be considered spam and removed. Post items you own and have used instead.
Try and post pictures of the items you want to sell along with a description. In your post, clearly describe the condition of products as well.
Whether you're trying to buy or sell, mention the price you're expecting in your post.